# SIPmind

> SIPmind is an AI receptionist for service businesses. It answers phone calls, WhatsApp (text and voice calls), Instagram DMs and comments, Telegram and a website chat 24/7, in the customer's language; books appointments; and writes every conversation into a built-in CRM. It runs on the business's existing phone numbers and PBX. Made by Techdab LLC, a U.S. company registered in Florida.

Every fact below is published on sipmind.net; the pages linked here are the source.

## What it does

- Answers every inbound call and message on the business's own numbers and accounts: phone (SIP/PSTN), WhatsApp Business (text and WhatsApp calling), Instagram (DMs and comment-to-DM code words), Telegram, and a website chat widget.
- Detects the caller's language and answers in it — 50+ languages, including English, Arabic, Russian, Spanish, Kazakh, German, French and Chinese.
- Books, reschedules and cancels appointments per specialist (built-in calendar or Google Calendar) and reminds the customer 24 hours and 2 hours before.
- Keeps one customer card across channels: a WhatsApp chat at night and a call next morning are the same person, with one history.
- Every call has a recording, a transcript and an AI summary; every chat lands in one inbox where a person can take over in one tap (dashboard or the iOS operator app).
- Hands over instead of guessing: transfers the call to a person or turns the request into a task for the team. Hours, addresses and phone numbers are read out word for word as the business wrote them; it never says "booked" or "sent" unless the system confirmed it.
- Co-pilot mode: the AI drafts each reply and a person approves it, until the business trusts it.
- Outbound calls and campaigns, WhatsApp broadcasts with approved templates, lead pipeline with automatic follow-up.

## Works with

- Telephony: any existing PBX (Asterisk, 3CX, FreePBX, any SIP), any SIP trunk (Twilio, Telnyx and others), or a number provided by SIPmind.
- Meta: Verified WhatsApp Business Tech Provider; Instagram messaging (messages and comments) passed Meta App Review. Connected by the business itself through Meta's sign-in.
- CRM and tools: amoCRM (two-way), Bitrix24, HubSpot, Google Calendar, Google Sheets, Zapier, n8n, Make, webhooks, REST API, and an MCP server for AI agents.

## Who it is for

Businesses where a stranger's first call or message decides the sale: clinics, medical laboratories and dental practices; real estate; beauty, wellness and aesthetics; repair, rentals, logistics and home services.

## Measured in production

Since February 2026 SIPmind has run the entire inbound flow (phone, WhatsApp, website) of a medical laboratory network in Kazakhstan: 106,250 conversations and 9,943 phone calls in seven months. Over six weeks of measurement, 71% of 2,620 phone calls were closed without a human.

## Pricing (USD per month, billed in US dollars)

- Office — $149: WhatsApp, Instagram, Telegram, website widget, CRM, calendar, broadcasts. No telephony.
- Office + Calls — $249: everything in Office plus one phone line (inbound and outbound), 1,000 minutes of conversation.
- Business — $490: 3,000 minutes and a second AI employee.
- Pro — $990: 3 AI employees, 3 phone + 3 WhatsApp numbers, 6,000 minutes.
- Workforce — from $1,990: unlimited AI employees, SLA, self-hosted option, BAA and DPA on request.
- Add-ons: extra AI employee $99, extra number $49. No per-message, per-channel or per-seat fees. 7-day free trial, no card.

## Security

Strict tenant isolation; encryption in transit (TLS 1.2+) and at rest; regional data residency (EU by default) or fully self-hosted. HIPAA-ready: a BAA is signed before any PHI flows. A DPA with every customer.

## Pages

- [Home](https://sipmind.net/): product overview, live demo lines, measured results
- [Pricing](https://sipmind.net/pricing): plans, setup services, payback calculator
- [Help](https://sipmind.net/help): the full step-by-step setup guide — channels, telephony, AI instructions, CRM, team
  - [Official WhatsApp Business API vs the WhatsApp app](https://sipmind.net/help/whatsapp-official-vs-app): why SIPmind connects only the official platform
  - [What WhatsApp messages cost](https://sipmind.net/help/whatsapp-pricing): Meta's per-message fees, the free 1,000 replies a month per number, no markup
  - [Messaging limits and business verification](https://sipmind.net/help/whatsapp-limits): 250 → 2,000 → 10,000 → 100,000 → unlimited
  - [Message templates](https://sipmind.net/help/whatsapp-templates): the 24-hour rule, categories, what passes review
  - [Quality rating and bans](https://sipmind.net/help/whatsapp-quality): what Meta restricts and how to avoid it
  - [Calls in WhatsApp](https://sipmind.net/help/whatsapp-calling): the AI answers calls customers start in WhatsApp
  - [WhatsApp pricing changes of 1 October 2026](https://sipmind.net/help/whatsapp-october-2026)
  - [Automations](https://sipmind.net/help/automations) · [Moving your deals in](https://sipmind.net/help/deal-import) · [Leads & Kanban](https://sipmind.net/help/leads)
- [Channels](https://sipmind.net/channels): how each channel connects and what it costs — [WhatsApp](https://sipmind.net/whatsapp), [Instagram](https://sipmind.net/instagram), [Telegram](https://sipmind.net/telegram)
- [Connect your number](https://sipmind.net/connect-number): point a phone number at SIPmind
- [Your own PBX](https://sipmind.net/pbx): put the AI on Asterisk, FreePBX, 3CX or another SIP PBX you already run
- [WhatsApp calls](https://sipmind.net/whatsapp-calls): the AI answers calls customers start in WhatsApp
- [Laboratories and clinics](https://sipmind.net/medical): the measured case — seven months as a medical laboratory network's front desk
- [Developers](https://sipmind.net/developers): REST API, webhooks, MCP server; OpenAPI at https://sipmind.net/api/v1/openapi.json
- [Security](https://sipmind.net/security): isolation, residency, BAA/DPA, subprocessors
- [Support](https://sipmind.net/support): contact — hello@sipmind.net

## На русском

SIPmind — AI-администратор для бизнеса услуг: отвечает на звонки, в WhatsApp, Instagram, Telegram и чате на сайте круглосуточно, на языке клиента, записывает и ведёт CRM — на ваших номерах и вашей АТС. Русские версии: [главная](https://sipmind.net/?lang=ru), [тарифы](https://sipmind.net/pricing?lang=ru), [справка](https://sipmind.net/help?lang=ru), [каналы](https://sipmind.net/channels?lang=ru), [своя АТС](https://sipmind.net/pbx?lang=ru), [звонки в WhatsApp](https://sipmind.net/whatsapp-calls?lang=ru), [лаборатории и клиники](https://sipmind.net/medical?lang=ru), [безопасность](https://sipmind.net/security?lang=ru).