AI receptionist + patient recall
SIPmind's AI phones your own lapsed and overdue patients — your opted-in list, on your schedule — and rebooks their routine cleanings into your calendar. Revenue you already earned, back on the books in days. And when new patients call, the same AI answers your front desk 24/7, so nothing rings out.
Call it right now — that's our dental AI, Mia, answering a real line.
Every practice has a list of patients overdue for a cleaning who simply drifted. They're not unhappy — just busy, and nobody had time to call them back. SIPmind does: it works the list, calls each patient by name, offers a time, and books it. The single highest-ROI hour your front desk doesn't have.
The same AI answers inbound calls around the clock — after hours, at lunch, when both lines are ringing and the desk is full. It books appointments, answers routine questions, captures details, and hands off to a human the moment a call needs one. A missed call is a missed patient.
Voice, text, and web all flow into one patient record — captured live during the call, not relayed somewhere else later. Most "AI receptionists" are a voice bot bolted onto your phone. SIPmind writes the contact, the conversation, and the appointment into one place as it happens.
Export overdue patients from your PMS as a CSV — names, numbers, last visit. No integration project, no IT ticket. Your own patients who already consented to be contacted.
SIPmind dials each patient, greets them by name, offers open slots, and answers the usual questions — inside the windows and do-not-call rules you set, and stops the moment a patient asks.
Booked appointments appear on your schedule in real time, with the patient's details and a transcript attached. Anything that needs a person gets flagged for your team.
A simple dashboard shows calls made, patients reached, and cleanings rebooked — so you can put a dollar figure on it by the end of the first week.
Real production proof
Allergoscreen — a medical diagnostics lab running SIPmind in production, handling real patient volume every day.
A named, public reference — a real operator, not a screenshot. Different specialty, same engine, same result: the AI absorbs the repetitive call volume so your team works on the patients in the chair.
Security & compliance
Plenty of vendors stamp a bold HIPAA claim on their homepage. The FTC has gone after companies for exactly that when the claim didn't hold up. We'd rather tell you precisely where we stand:
We sign a Business Associate Agreement (BAA) with every practice — before any patient data flows.
Built on HIPAA-eligible infrastructure — the same cloud foundations used to run regulated healthcare workloads.
Your HIPAA environment is provisioned before any PHI moves through it. No patient data touches the system until compliance setup is in place.
Optional data residency. Your patient data can stay on infrastructure you control — an option pure-SaaS vendors structurally can't offer.
We're HIPAA-ready, BAA-backed, and straight with you about what that means. When your lawyer reads this page, it holds up.
SIPmind runs alongside the practice-management software you already use. Your recall list comes in by CSV and bookings live in the SIPmind calendar — so you're up and running this week without an integration project.
On the roadmap: native write-back to Open Dental and Dentrix. We'll tell you honestly where that stands for your specific system on the demo call — we won't promise an integration we haven't shipped.
| SIPmind | Typical AI receptionist | |
|---|---|---|
| Recall-native — calls your lapsed patients, not just answers inbound | ✓ | Usually inbound-only |
| Voice + CRM in one product — writes the record live | ✓ | Voice bolted onto your PMS |
| Public, real production proof | ✓ | Self-reported 30-day pilots |
| Honest HIPAA posture — BAA + eligible infra, no false "compliant" claim | ✓ | Often a flat, unbacked HIPAA claim |
| Optional data-residency / BYO infrastructure | ✓ | Pure SaaS only |
| Multi-channel — voice + text + web, one patient record | ✓ | No cross-channel record |
We're HIPAA-ready, and precise about what that means. We sign a BAA with every practice, run on HIPAA-eligible infrastructure, and provision your HIPAA environment before any patient data moves through the system. We don't claim a certification seal — no software vendor can truthfully hand you one — but we set up the contractual and technical floor compliance requires, before any PHI flows.
It's designed to be TCPA-aware: SIPmind calls only your own patients from the recall list you provide, runs inside the calling windows you set, honors do-not-call requests, and stops the moment a patient asks — built around your opted-in list, not cold outreach. We'll walk your patient-consent language through with you at onboarding so recall goes live on solid footing.
Not with a deep two-way integration yet — and we won't pretend otherwise. Today you upload your recall list as a CSV and bookings live in the SIPmind calendar, so there's no migration to start. Native write-back to Open Dental and Dentrix is on our roadmap; we'll tell you exactly where it stands for your system on the demo call.
Days, not months. Nothing to install and nothing to rip out. Upload your list, set your calling rules and hours, and the AI starts dialing — most practices see results within the first week.
No — it covers the work your front desk can't get to: the recall list nobody has time to call, and the inbound calls that ring out after hours or when both lines are busy. Anything that needs a human gets handed to your team. It frees your staff for the patients in front of them.
Transparent, flat monthly pricing — no per-minute surprises. Plans start at $490/mo; we'll match one to your patient volume and recall-list size on the demo call. See pricing →
The fastest way to judge an AI receptionist is to call it. So call ours.
…or book a 15-minute demo and we'll walk your recall list live: