Customers call and message at 9 pm. SIPmind answers.

SIPmind takes every call, WhatsApp and Instagram message, books the visit and writes it into your CRM — on your existing numbers, in the customer’s language. Your people step in only when it matters.

Calculate your payback

106,250 conversations handled since February 2026 · 9,943 phone calls · seven months running the whole inbound flow of a working medical laboratory.

SIPmind inbox: WhatsApp, Telegram and web chats in one list, with the AI's replies and a take-over control

One customer, two channels, one card.

She writes on WhatsApp at night and calls in the morning. The AI knows it’s the same person, keeps one record, and brings in your team only where a person is needed.

WhatsApp · AI Mia replying Incoming call On the line · AI Mia Call ended
10:47 pm · WhatsApp Next morning, 9:12 am · your number
+1 305 555 0168  00:52
Customer“Hi! How much is a professional cleaning? Could I come on Tuesday morning?”
Calendar · Tue morning10:30 free
AI · Mia“Hi! A cleaning is $120. On Tuesday Dr. Chen has 10:30 — shall I book you?”
Customer“Yes, please. I’m Dana.”
Booking · Tue 10:30 · Dr. ChenConfirmed
AI · Mia“Done: Tuesday, 10:30, Dr. Chen. We’ll remind you the day before.”
Next morning · a call
Customer memory · Dana · WhatsApp last night · Tue 10:30loaded
AI · Mia“Brightwater Dental, this is Mia. How can I help?”
Customer“Hi, can I move my appointment to lunchtime?”
AI · Mia“Of course, Dana. Tuesday 10:30 with Dr. Chen — shall I move it to 12:00?”
Customer“Yes. And could the doctor look at my X-ray before the visit?”
Rescheduling · Tue 12:00 · Dr. ChenConfirmed
AI · Mia“Moved to 12:00. The X-ray is a question for the doctor — I’ll pass it to the team and they’ll call you back.”
Contact card
CRM · Brightwater Dental
Phone
—+1 305 555 0168
Channels
WhatsAppPhone
Name
—Dana
Next visit
—Tue 10:30 · Dr. ChenTue 12:00 · Dr. Chen
Open tasks
—Call back — X-ray before the visitfor the team · with the call summary
110:47 pm · WhatsApp: answers and booksWhatsApp
29:12 am · a call: knows her, reschedulesCall
3A question for the doctor becomes a task for your teamTask
· Brightwater Dental is a fictional demo practice. Shown faster than real time. Customer memory is switched on in the agent’s settings.

Seven months inside a working laboratory.

SIPmind runs the entire inbound flow of a medical laboratory network — phone, WhatsApp and the website — since February 2026. Not a pilot: the real front desk, every day. These are its numbers.

“A complaint lights up as a lead the moment it’s said — the operator joins already knowing what happened and how to handle it. The routine is gone, and our service got better.”

Head of operations, medical laboratory network

Conversations customers started, each month · one laboratory

the AI replieda person replied, or it ended before a reply

September counted to the 28th. Counted in production on 28 September 2026.

71%
of phone calls closed without a human measured over six weeks, 2,620 calls
−50%
WhatsApp load on the front desk routine questions answered in the customer’s language
−20%
calls that reach an operator at all the rest are booked, answered or written down

Answering their customers on SIPmind today

Any business where a stranger’s first call decides the sale.

If most of your customers reach you by phone or WhatsApp before they ever meet you, the first thirty seconds are the business.

At the medical laboratory running on SIPmind, about one inquiry in four arrives before 8 am, after 6 pm or on a Sunday. 11,325 conversations over 60 days, by the clock.

Clinics, labs, dental

Prices, preparation, working hours, results, booking by specialist — all by phone or WhatsApp, with no waiting for an operator. Reminders cut no-shows; complaints reach a person with full context.

Books and reschedulesReminds 24h and 2h beforeHands complaints to staff

Real estate and brokers

The listing enquiry arrives at 9 pm on WhatsApp. The AI answers in a minute, qualifies budget and timing, books the viewing and puts the lead on the board before it goes cold.

Qualifies the enquiryBooks viewingsFollows up on silent leads

Beauty, wellness, aesthetics

Instagram DMs and comments, WhatsApp and calls in one place. The AI books a master, sends the price list, and sells the follow-up visit.

Instagram DMs and commentsBooks per specialistEstimates and deposits

Service businesses

Repair, rentals, logistics, home services: tariffs, request status, an address, a callback that actually happens. Thousands of repetitive calls a day, handled the same way every time.

Answers tariffs and statusCreates the requestEscalates the unusual

Paste your website. Talk to your own AI half a minute later.

It reads your site, writes down your services, prices and hours, and answers the way your front desk would. No signup, and nothing is kept.

Made by people you can reach, inside a business that runs on it.

SIPmind is built by Techdab LLC, a company registered in the United States. It grew inside a working medical laboratory: for seven months it has carried that laboratory’s whole inbound flow, and every rule in the product came from a real conversation.

Dmitrii
Dmitrii Founder, CEO and CTO

Built SIPmind from the first line: the voice, the telephony, the infrastructure. Your first conversation about your business is with him.

LinkedIn
Ruslan
Ruslan Co-founder, analytics and quality

Looks at how the AI does on real conversations, and runs the processes that turn what goes wrong into fixes.

LinkedIn

Techdab LLC · United States · techdab.net · Write to us

It doesn’t just answer. It writes everything down.

Every call is transcribed and summarised. Every chat lands in one inbox. Every person becomes a card in the CRM — whichever channel they came from. This is the actual dashboard.

One inbox

WhatsApp, Instagram, Telegram and the website widget in one list. Take over from the AI in a click, hand it back when you’re done.

Transcript and summary

Each call comes with a recording, a transcript and a short summary: intent, decision, sentiment, what to do next.

Lead pipeline

Every caller and chat becomes a card, sorted by stage, with source and value. Stale cards are flagged before they go cold.

Bookings and reminders

The AI books per specialist without double-booking, and reminds the customer 24 hours and 2 hours before.

Call detail: transcript with AI summary

A call, as your team sees it: transcript, AI summary, the contact it belongs to.

Lead pipeline board

The pipeline the AI fills while it talks. Your team drags cards; the AI can follow up on the ones that stall.

Screenshots show “Brightwater Dental”, a fictional demo clinic. No real customer data is shown. The same, on your team’s phones

Your team’s work phone, in an app.

Each person gets their own number on your company’s line in the SIPmind app for iPhone. A call rings like any phone call, even with the app closed — and arrives with what the AI already knows about the caller.

Chats in the SIPmind app: WhatsApp, Instagram and Telegram in one list, two awaiting a reply
An incoming call in the SIPmind app with the AI summary and the task it left
A call with context

Before answering, they see who is calling, what the AI took down and the task it left.

Every chat in one list

WhatsApp, Instagram and Telegram, with search by name or number. It shows who is already answering, so two people never reply to one customer.

Colleagues and groups

Call a colleague or a whole group by its number, and see who is free right now.

Their day

Tasks with due times, contacts and deals. Each person chooses which notifications reach them.

SIPmind Operator in the App Store

Screens of the app on a fictional demo clinic.

It does not guess. It says so, and a person picks it up.

It never claims what did not happen

Booked, sent, transferred: the AI says it only after the system confirms it. If something did not go through, it tells the customer plainly instead of pretending.

Facts come from you, word for word

Hours, addresses and phone numbers are read out exactly as you wrote them; prices and services come from your knowledge base. When something is not found there, the answer is “let me check”, not “we don’t do that”.

A person is one request away

When a customer asks for a person, the AI offers to help once; if they ask again, it hands over. A call is transferred; a chat goes to your team and stays in “Needs reply” until someone answers.

Start in approval mode

With co-pilot mode the AI drafts every reply and waits: one tap in your team’s Telegram, or Send on the Approvals page, and it goes out. Turn it off when you trust it.

Everything is on the record

Every call has a recording, a transcript and a summary; every chat is in History. You read what was said, not a report about it.

Your rules, not ours

You decide what it may promise, when it hands over and what it never discusses. Rehearse it in your browser before it talks to a single customer.

Your numbers, your channels, your CRM. Nothing to replace.

SIPmind plugs into what you already run. Text channels go live in minutes; the phone in an hour or two, on the number you have.

Channels
  • Phone calls
  • WhatsApp text and voice
  • Instagram DMs and comments
  • Telegram
  • Website chat widget
Telephony
  • Your existing PBX Asterisk, 3CX, FreePBX, any SIP
  • Any SIP trunk
  • Twilio
  • Telnyx
  • A number from us, if you have none
CRM and tools
  • amoCRM two-way
  • Bitrix24
  • HubSpot
  • Google Calendar
  • Google Sheets
  • Zapier · n8n · Make
  • Webhooks and REST API
Languages
  • 50+ languages
  • Detects the caller’s language and answers in it
  • English, Arabic, Russian, Spanish, Kazakh, German, French, Chinese…

The channels where your customers already are — through Meta’s official doors.

SIPmind is a Verified WhatsApp Business Tech Provider, and its Instagram messaging — messages and comments — passed Meta App Review. In practice that means one-click connection, no bans for “unofficial” automation, and features that only the official APIs allow.

Instagram: comments become leads

A follower writes the code word under your post — the AI answers the comment in your voice, sends the price list or the offer to their DMs, asks the one question that qualifies them, and puts the lead on your board. It replies to DMs 24/7, keeps the thread in the same CRM card as their calls, and follows up the next day if they went quiet. Comments are answered with a human-like delay, not two seconds after posting.

How Instagram connects

WhatsApp: one business number, everything on it

The AI answers on your WhatsApp Business number, books, sends the estimate, and reminds the customer 24 hours and 2 hours before the visit with approved templates. Broadcasts to your own base, click-to-WhatsApp ads landing straight in the AI’s inbox, and a person taking over any chat in one tap — from the dashboard or the iOS app.

How WhatsApp connects and what Meta charges

Why the Meta statuses matter to you

Only the official WhatsApp Business Platform and Instagram Messaging API allow templates, comment replies and a connection you authorise yourself in one click. Tools that log in as you through a QR code or browser emulation are the ones that get accounts restricted. You grant a token; you can revoke it any time.

Connected by the customer, not by us

Instagram and WhatsApp are connected from the dashboard with Meta’s own sign-in flow — no developer, no waiting for our team. One bot per account; your number stays yours.

How to verify these statuses

How a code word works

You write under a reel: “Comment PRICE and I’ll send the price list to your DMs.” Each comment with the word gets a DM with a button; the tap opens a real conversation, the AI sends the price list, asks one question and puts the lead in your CRM.

The whole funnel and every switch

One flat price. Every channel, every team member.

Not per message, not per seat, and never a surprise. Seven days free on your own numbers, no card.

Office
For a business that lives in WhatsApp, Instagram and Telegram
$149/ month
  • WhatsApp, Instagram, Telegram and the website widget
  • Books, captures leads, keeps the CRM and calendar
  • Estimates, invoices, broadcasts, automatic follow-up
  • 1 AI employee · unlimited team members · iOS app
Start 7 days free
Office + Calls
For a business with one phone that must always be answered
$249/ month
  • Everything in Office
  • The AI answers one phone line and dials out — on your SIP trunk or number
  • Recording, AI summary and a softphone in the browser and iOS
  • 1 AI employee · 1 phone + 1 WhatsApp number · 1,000 minutes
Start 7 days free
Recommended
Business
For a business whose phone rings all day
$490/ month
  • Everything in Office + Calls
  • 3,000 minutes a month instead of 1,000
  • A second AI employee — reception and lead follow-up at the same time
Start 7 days free
Pro
For clinics and growing teams
$990/ month
  • Everything in Business
  • 3 AI employees · 3 phone + 3 WhatsApp numbers · 6,000 minutes
  • Going past the minutes switches nothing off — we get in touch
  • Help connecting your PBX
Start 7 days free
Workforce
For call centres and multi-location businesses
from$1,990/ month
  • Everything in Pro, unlimited AI employees
  • Your own data perimeter, your contract, your terms
  • SLA, dedicated support, self-hosted option
  • BAA and DPA on request
Talk to us

Extra AI employee $99 / month. Extra number, phone or WhatsApp, $49 / month. No fee per channel, per message or per user. Full pricing and setup services
Have a role only your best employee knows how to do?

Tell us the process and the pain. We’ve digitised real workflows end-to-end; done-for-you setup starts at $750.

Setup services

Calculate your payback on your own numbers

No signup, no email. Numbers stay in your browser — the math runs client-side.

$300
$20$10,000
10
1–5 (low)~10 (typical)100+ (high)

Not sure? Try ~10 — average for a business with one main contact line.

30%
5%100%

Share of qualified inquiries that become paying customers. Most businesses: 20–40%.

How it’s calculated

Avg deal × Missed per week × 4.33 (weeks/month) × Conversion = Recovered revenue/month. The AI picks up the call or message and books or schedules a callback — no human needed on the first touch.

You recover per month
≈ $3,897

from missed inquiries the AI picks up 24/7 across calls, WhatsApp and Instagram

Business plan
$490 / month
Payback multiple8.0×

SIPmind pays for itself ~8× over. Try 7 days on your real traffic.

Start 7 days free

no card · one-click cancel · no auto-billing

Official APIs, your own numbers, nothing you can’t revoke.

Every conversation stays yours

Recordings, transcripts and cards live in your workspace, exportable any time. Delete a person on request and everything about them goes — the anonymised history stays for your reports. Nothing is used to train anyone’s models.

Your access, your switch

You connect channels with tokens you can revoke yourself. We never ask for a password. Your phone number stays with your carrier or PBX; we plug in over SIP.

Healthcare: HIPAA-ready, with a signed BAA

We sign a Business Associate Agreement with every practice and run on HIPAA-eligible infrastructure. Your environment is provisioned before any patient data flows. We don’t claim a seal that doesn’t exist.

Your data, on your terms

A U.S. company (Techdab LLC, Florida). DPA on request, a self-hosted option for organisations that must keep data on their own infrastructure, and a public status page.

How to verify all of this

What people ask before they try it

Is the AI included, or do I pay for it separately?
It’s included. Every paid plan covers the AI’s work itself — there’s no per-minute or per-message billing and nothing to set up on your side. If you’d rather run it inside your own AI account, talk to us — we discount the subscription in exchange.
What happens when it doesn’t know the answer?
It hands over instead of guessing. On a call it transfers the caller to your team; outside your team’s hours it takes their details, and the callback request lands in your CRM. In a chat it alerts your team, and a person answers in the same chat. Hours, addresses and phone numbers you enter are read out word for word.
Do I need my own phone number?
For voice, you connect your own number — via a SIP trunk (Twilio, Telnyx or any carrier) or your existing PBX, and we help with the setup. WhatsApp works on your own number once it is out of the WhatsApp app; Instagram, Telegram and the web widget need no number and go live in minutes.
Can I try it before committing?
Yes. Call any of the demo lines at the top of this page, talk to the in-browser demo, then take a 7-day free trial on your own data — no card.
How long does setup take?
Minutes for text channels. Voice via SIP takes 1–2 hours if you already have a PBX or a SIP trunk — we help with the configuration. No PBX at all? See done-for-you setup on the pricing page.
What languages does it speak?
50+ languages, including English, Arabic, Russian, Spanish, French, German and Chinese. It detects the caller’s language and answers in it; you can set a primary language for your business.
Can I self-host it?
Yes. The Workforce plan offers on-premise deployment for organisations that must keep data on their own infrastructure, to satisfy local regulation or internal security policy.
Is SIPmind HIPAA-ready? Do you sign a BAA?
We’re HIPAA-ready, and precise about what that means: we sign a Business Associate Agreement with every healthcare practice, we run on HIPAA-eligible infrastructure, and your dedicated environment is provisioned before any patient data flows. We don’t claim a “HIPAA certified” seal — there is no such certification.
Can connecting SIPmind get my WhatsApp or Instagram banned?
No. We connect only through Meta’s official APIs — the WhatsApp Business Platform and the Instagram Messaging API — and our app has passed Meta’s App Review. You grant access with a token you can revoke at any time; we never use QR sign-in or browser emulation, which is the route that actually gets accounts restricted. What does affect any business account is your own sending behaviour: mass outreach to people who never wrote to you draws blocks. Replying to people who contacted you first — how SIPmind is normally used — carries no such risk. One thing to plan for: a number connected to the WhatsApp Business Platform becomes a business number and can no longer be used in the regular WhatsApp app. How WhatsApp connects · More on security

Leave a phone or an email. We’ll come back the same day.

We’ll look at your numbers, your channels and your PBX, and tell you plainly whether SIPmind fits.

Phone or email — whichever’s easier. That’s all we need.