A Telegram bot that answers like one of your team. Live in three minutes.
You create the bot yourself, in Telegram, and it stays yours. SIPmind receives its key, checks it and connects it to the AI — the same one that answers your WhatsApp and your calls, with the same knowledge base and customer card.
What you need
How the connection goes
Create the bot in @BotFather
Send /newbot, choose a name and a username. BotFather replies with a key like
123456789:ABC…— copy all of it.Integrations → Telegram → paste the key → “Connect Telegram”
We check the key with Telegram and register where its messages go. The Telegram card turns green and names the bot.
If this bot is already connected to another SIPmind account, the dashboard says so: one bot serves one account. Create a second one.
Send the bot /start
The AI greets you and the conversation appears in Chats. The green pill means the key is saved; the real check is the bot answering.
The team bot
- It is a second, separate bot in your team’s Telegram group. Through it your people take a conversation with /take, reply to the customer from the group, and hand it back to the AI with /release.
- One bridge for every chat: WhatsApp, Instagram and Telegram. The customer gets your reply on the channel they wrote from.
- Setup is one more bot in BotFather with group privacy turned off, added to the group. About five minutes, step by step in Help.
Questions before you connect
Can we connect a bot we already have?
Can I see the customer’s phone number?
How do I disconnect the bot?
Start your bot today
Seven days free, no card. Telegram is the fastest way to watch the AI talk with your own facts. Want help with the team bot? Leave a contact.
The step-by-step guide with pictures waits in Help once you are signed in.