Channels

Your numbers and accounts. Connected officially, staying yours.

One AI employee answers on every channel and keeps one card per customer. Below: what each channel needs, how long it takes, and what happens to your number or account.

messages and calls

A button in the dashboard opens Meta’s window: sign in, business portfolio, number, SMS code. We set up access and routing. The number moves from the app to the WhatsApp Business Platform.

How it works and what Meta charges

5–10 minutes in Meta’s window

Facebook, a number not in the app, a card in WhatsApp Business

Instagram

DMs and comments

What the AI does in your DMs

1–2 minutes

A Business or Creator account

customer bot

A bot from @BotFather, its key pasted into the dashboard. We register the rest. A second bot serves your team, for taking conversations over in a work group.

Three steps

about 3 minutes

A Telegram account

Phone

voice over SIP

Your number stays with your carrier. Calls are pointed at SIPmind over a SIP trunk — Twilio, Telnyx, any carrier — or your existing PBX. We help with the setup; no PBX at all, and we do it for you.

Five steps, using Twilio

1–2 hours with a trunk or PBX in place

A number with a SIP-capable carrier

Website chat

widget

A snippet from the dashboard on your site — WordPress, Tilda, Wix, Shopify or plain HTML. Visitors write to the AI on the page, and the conversation lands in the same Chats.

minutes

Access to your site’s code or builder

Your team’s phone

browser and iPhone

Your people take transferred calls and call customers from the dashboard and the iPhone app. No extra number needed.

included

A team member account

Official APIs onlyWhatsApp Business Platform, Instagram API, Telegram Bot API. No QR codes, no browser emulation.

You can revoke accessYou grant the permissions — in Meta Business or BotFather. Disconnecting is one action.

One customer, one cardCalled, then wrote on WhatsApp: the AI knows it is the same person.

Not sure where to start?

Start with Telegram or the website chat — it takes minutes, and you see the AI talk with your own facts right away. WhatsApp and phone we can connect together on a call: leave a contact.

The step-by-step guide with pictures waits in Help once you are signed in.