Documentation ›Account and billing
Account (profile, API keys, password)
Where: Dashboard → Account. Three parts:
- Profile — your company name, subscription status (Active / Trial / Expired), and whether your email is verified.
- API keys — create a SIPmind API key to call our REST API from your own systems; revoke one anytime. Pick Access: Full (server/API), Read only (pulls leads, conversations and reports and changes nothing — for an export or a reporting tool) or Widget only. Always use a Widget-only key in the website chat widget — it goes into your public page source, and a Full key there could be copied and used to take over your account.
- Change Password — signed in under your own name, it changes your own password; signed in with the account's email and password, it changes the account password.
Your API key is shown only once
A new key (it starts with sk-tenant-) is displayed once at creation — copy it then; we store only a hash and can't show it again. This is NOT your own AI key — if your account runs on its own AI key, that one goes in Settings, not here.