What it is: pick or change your plan and manage payment. Admin-only. Find it at Dashboard → Billing.

Plans: Office / Office + Calls / Business / Pro / Workforce. Upgrading opens Stripe Checkout — payment is handled entirely by Stripe (we never see your card). Once you're subscribed, "Manage Billing" opens the Stripe customer portal to update the card, download invoices, or cancel.

What separates the plans: the only difference between Office and the plans above it is the telephone. Office gives you everything else — WhatsApp, Instagram, Telegram and the website widget, the AI answering by itself, the CRM, appointments and reminders, estimates and invoices, and broadcasts to your customer base. Office + Calls adds one phone line — inbound AI call answering, outbound dialling and campaigns, the softphone, and call recording with an AI summary — with 1,000 minutes a month. Business is the same telephone with 3,000 minutes and a second AI employee. Pro and Workforce add scale: more AI employees and a larger included AI usage allowance, and Workforce runs on your own AI key with no cap. The field for your own key in Settings appears only on Workforce and on accounts already using their own key — on every other plan AI is included and there is nothing to configure.

What we never charge for: channels and people. Every plan includes every channel and unlimited team members. Two things are counted: AI employees — the trial 1, Office 1, Office + Calls 1, Business 2, Pro 3, Workforce unlimited — and numbers: Office + Calls and Business each include 1 phone number and 1 WhatsApp number, Pro up to 3 of each, Workforce unlimited — a number is what customers dial or message, and the capacity behind it (trunks, channels, simultaneous calls) is never limited or metered. Growing inside your plan is cheaper than upgrading: an extra AI employee is $99/mo and an extra number is $49/mo — write to [email protected] and it's enabled the same day (the Billing page shows what's active). If you're already over your plan's numbers when you change plans, nothing is switched off — employees keep working and connected numbers keep routing; you just can't add another until you upgrade or add a slot.

On a plan without telephony, adding a phone number under Telephony → Your numbers and placing outbound calls are both blocked, and the dashboard tells you which plan unlocks them. Nothing else is limited.