Native amoCRM integration — leads from voice/chat conversations land directly in your amoCRM pipeline as new contacts, no Zapier or n8n in the middle.

Setup (3 steps in Dashboard → Integrations → amoCRM):

1. In amoCRM open Settings → Integrations → Create integration → External integration, and paste the Redirect URI the SIPmind amoCRM page shows you. Save: amoCRM shows the Integration ID, the Secret key and a one-time Authorization code.
2. On the SIPmind amoCRM page fill in your amoCRM subdomain, those three values (the code is valid for 20 minutes), the Pipeline ID and the Status ID, and press Connect amoCRM.
3. Once connected, change the pipeline and the landing status from lists (the incoming «Unsorted» status is left out because amoCRM silently reroutes leads from there).

How it works: when the agent files a lead in a call or a chat, it also goes to every other integration you have on — Google Sheets, email, the operator Telegram group, your webhook, Bitrix24, HubSpot — and to amoCRM. Each works on its own: if amoCRM is down, the rest still receive the lead.

Tokens auto-refresh; you don't have to re-authorize unless you rotate the Integration secret in amoCRM.

Two-way: the AI also reads a returning caller's amoCRM history — it greets them by name and recent deals when you turn on "Customer memory" in Settings. And with the "Update existing lead" checkbox (on the amoCRM card) ON, a known phone gets the call outcome added as a note to its existing lead instead of creating a duplicate.